Contact & Service Desk

Direct line to our metrology coordination team for calibration scheduling, audit inquiries, and technical support.

Workshop & Correspondence

Postal & Shipping 521 Contact Lodge Suite 766
Phone (Calibration Desk) +27 54 559 5827
Email (Technical Queries) info@actuariesdigital.com

Operating Hours

Monday – Thursday 07:30 – 17:00
Friday 07:30 – 15:30
Saturday (emergency only) 08:00 – 12:00
Sunday & public holidays Closed

On-site calibration visits and audit walkthroughs are scheduled during standard hours. After-hours support is available for critical production line stops — call the desk to activate the escalation protocol.

For urgent tolerance verification or sensor drift issues, please call the calibration desk directly. We respond to email queries within 4 business hours.

Submit a Calibration Request

Use this form to submit a feedback request regarding your industrial metrology needs. Whether you require a tolerance audit for a mechanical lathe or thermal resistance verification for process sensors, our team reviews each submission and responds with a detailed technical proposal.

Typical response time is 1–2 business days. Include your equipment model, required accuracy class, and any relevant environmental conditions.

Support & Service Channels

Direct access to our metrology and calibration support team for technical inquiries, audit scheduling, and instrument verification.

Phone Support

Speak directly with a calibration engineer for urgent tolerance checks or on-site audit coordination.

+27 54 559 5827

Email Inquiry

Submit detailed calibration requests, instrument specs, or audit documentation for review.

info@actuariesdigital.com

SLA & Response Time

  • Critical (floor shutdown): 2 hours
  • Standard calibration: 24 hours
  • Audit report review: 3 business days

Get a Calibration Consultation

Submit your equipment specs and receive a detailed audit proposal within 48 hours.

We will respond within 48 hours with a tailored calibration plan and timeline.

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