Actuariesdigital operates the website actuariesdigital.com and provides industrial calibration, metrology services, and precision engineering audits. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our site or services.

1. Data We Collect

We collect the following categories of personal data:

• Contact form data: name, email address, phone number, and message content when you submit an inquiry.
• Technical data: IP address, browser type, device information, and operating system automatically collected via server logs.
• Analytics data: page views, session duration, and referral sources collected through cookies and similar tracking technologies.

2. How We Use Your Data

Your data is processed for the following purposes:

• Responding to your service inquiries and calibration requests.
• Improving our website functionality and user experience through analytics.
• Complying with legal obligations and maintaining security of our systems.
• Sending technical updates or service-related communications only if you have consented.

3. Cookies and Tracking

We use essential cookies for site operation and optional analytics cookies (e.g., Google Analytics) to understand usage patterns. You can manage cookie preferences through your browser settings. Third-party analytics providers may process anonymized data under their own privacy policies.

4. Data Sharing and Third Parties

We do not sell your personal data. We may share data with trusted third-party service providers who assist in website hosting (server infrastructure), analytics (Google Analytics), and email communication. These processors are contractually bound to protect your data and use it only for the services we specify.

5. Data Retention

Contact form submissions are retained for 24 months after the last interaction. Analytics data is retained for 26 months. Technical logs are kept for 12 months. You may request earlier deletion of your data at any time.

6. Your Rights

Under GDPR and applicable privacy laws, you have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Restrict or object to processing.
• Data portability (where technically feasible).
• Withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights, contact us using the details below.

7. Contact Information

For privacy-related inquiries, data requests, or complaints, please contact:
Actuariesdigital
521 Contact Lodge Suite 766
Phone: +27545595827
Email: info@actuariesdigital.com

8. Anti-Misrepresentation Statement

Actuariesdigital does not make misleading claims, create false urgency, or use fake endorsements. We do not imply affiliation with any government agency, certification body, or brand without explicit authorization. All service descriptions are accurate and verifiable. No guarantees of specific outcomes are made without documented evidence.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of the site after changes constitutes acceptance of the updated policy.